Unlocking the Power of Writing for Clarity of Thought and Enhanced Learning: My Experience with ChatGPT

A few years back, I hired a career counsellor. I loved his approach to counsel me. Post a administering me a personality assessment questionnaire, he asked me write responses to a few open ended questions.

I spent a hours daily writing my response. There were iterations too and I did not restrict to just one best made up reply.

This went on for a few more sessions and I use to write a lot about what he asked.

Today, when I use Chatgpt, I see the same learning and experience. I have not come across any such experience shared by users. of Chatgpt.

How many of us will agree that one if the key benefits of writing is clarity of thought. You get to express and speak your heart out without being judged.

I consider myself lucky to be back to writing even after school but ofcourse after a gap

Of good 10 years after leaving college. Most in my circle have lost the intent to do so. Emails is the only writing left in their lives.

Coming back to me using Chatgpt and then explain one of the benefits Chatgpt offers to all of us.

A couple of weeks, when the enthusiasm of using Chatgpt was fading in me, I learnt that I was not good at giving the right prompts. If I get good at it then maybe Chatgpt is far better.

I share what I did:

My Prompt:

You are an excellent script writer. I need help in writing a script for a demo of a cloud-based delivery management application. Please ask me logical questions before you start working in the script.

I want the script to be not longer than 5 minutes and the goal of the script is to guide a new user to start using Tookan and complete the configuration for a basic pick and drop task.

ChatGPT:

Thank you for the compliment! I’d be happy to help you with your demo script. Here are some logical questions to clarify the scope and objectives of the script:

1. Who is the target audience for this demo? Are they individuals or businesses?
2. 2. What specific features of the cloud-based delivery management application do you want to highlight in the script?
3. 3. Are there any pain points or challenges that the application addresses for its users?
4. 4. What is the desired outcome of the demo? Is it to have the user fully set up a pick and drop task, or to provide a high-level overview of the application’s capabilities?
5. 5. Are there any technical details or terminology that the user should be familiar with before starting the demo?
6. 6. Are there any particular steps or processes that the user must follow to set up a pick and drop task?
7. 7. Is there a particular tone or style that you would like the script to have (e.g., conversational, formal, humorous)?
8. Please let me know the answers to these questions, and any additional information you’d like me to consider, and I’ll get started on the script!

Just answering these questions was like an essay writing effort. I did not rush since I knew if I rushed, I may be disappointed later from the response/ solution I get from ChatGPT.

One more for example:

My prompt:

Assume you are an experienced partnership head with a SaaS company. You have successful track record of scaling partnerships and onboarding some good partners. Please ask me relevant questions around the product and other details of partnership before you start suggesting me a sales sequence of 5 emails to be sent to prospect partners. Can you help?

ChatGPT:

Of course, I’d be happy to help! Here are some relevant questions I might ask you before suggesting a sales sequence:

1. What is the target market for your SaaS product?
2. 2. What are the unique selling points of your product? What makes it stand out from competitors in the market?
3. 3. How does your product integrate with or complement other products/services in the market?
4. 4. What types of partnerships are you currently seeking? (e.g. reseller, referral, integration, co-marketing, etc.)
5. 5. What criteria are you using to evaluate potential partners? (e.g. size of their customer base, industry focus, geographic location, etc.)
6. 6. What resources do you have available to support partners, such as marketing collateral, training, or technical support?
7. 7. What are the key performance indicators (KPIs) you will use to measure the success of partnerships?
8. With a better understanding of your product and partnership goals, I can suggest a sales sequence that’s tailored to your specific needs.

My reply was a long one:

1. Target market is local businesses in any country and city. For instance, retailers, courier companies, on-demand services businesses, online retailing, etc.

2. USPs are:

a. Product-market fit is perfect and proven over the last decade

b. Competitively priced

c. Easy of use and deploy

d. Increasing target market

e. Strong clientele with customers in 180 countries

3. Three products are available both as a stand-alone and as one bundle. They are: Yelo for online store, brand, or marketplace. Both web and apps instances supported; Tookan for last-mile delivery management with all the features expected from a last-mile delivery management application; Hippo for driving customer engagement via chat, email marketing, customer segmentation to personalised promo offers and discounts, and customer ticketing; Mappr custom mapping solution that is cheaper than Google maps and support capacity planning and route optimization.

4. We are pretty open about the same. We currently have a some individuals who are working as partners and making margins. We want to charge an upfront fee from potential partners for training them, enabling them with marketing collaterals, and access to CRM. Ideally small to. medium IT companies that has experience in selling products. We also exploring resellers and referral potentials.

5. We look for partners experience in selling SaaS products. We prefer someone who has good local market experience – may be due to his/her previous job that involved talking to retailers, and other local businesses like QSR chains etc. Preferably a sales guy if an individual. If a company then we prefer someone in selling digital marketing and website development services sourcing leads from upwork, feverr, and similar other channels. These companies will have their own tech and sales team. We are looking to have partners in Latin America, APAC, Europe, and US.

6. We provide complete access to our marketing collaterals including emails, newsletters, blogs, helpdesk articles, etc. 15 day training over a 30-day period on how to pitch the products and give a demo of the product. We have a dedicated Partner Manager who will work with partners to learn using CRM, address their queries, support in customer calls, provide quotation, and discounts of price quoted, and processing of their commissions.

7. KPI of a partner: Able to generate a min of USD100K revenue in year 1. Can pitch and make a sale of our solutions without any help from us.

I hope the learning is evident for all users of ChatGPT. Mine are:

a. I don’t care what is final response from ChatGPT. The questions are relevant. If I get myself to answer them, I get clarity and also refine my pitch.

b. I could write my heart out without worrying of being judged. Humans have biases. ChatGPT may not have.

c. A new way to journaling. I write crap in my daily journal. Now, if I write the same crap on chatGPT and ask him to ask relevant questions on what I post then I have a better. draft to revisit as an entry in my journal.

One core learning: ethics matter the most. Let us stay humans and respect limitations of an AI tool but also don’t exploit unethically.

Ps: I did not use chatgpt to rewrite or edit my article.